Attorney/IE Billing Training

INSTRUCTIONAL VIDEOS

How-to Training Videos:

Attorneys

• Attorney Billing - Application Walkthrough
• Attorney Billing - An In-Depth Look at Invoicing and Approvals
• Closing Cases
• Attorney Billing Investigator/Expert Certification Walkthrough

Investigators/Experts

• IE Billing - Application Walkthrough
• IE Billing Event Type Requirements(XLSX, 21KB)

General

• Jira Help Desk Walkthrough
• Hiding and Unhiding Cases
• Case Search
• Search Event Types
• Edit a Rejected Billing Item

LIVE training recordings:

• Attorney Billing Training 2-25-2025
• IE Billing Training 4-25-2025

DOCUMENTATION

• Attorney Billing - Complete Guide(PDF, 449KB)
• Live Training Session PowerPoint(PPTX, 1MB)
• Application/Technical FAQ(PDF, 137KB)
• Billing/Invoicing FAQ(PDF, 138KB)
• IDSD Attorney Billing Software Item Types* UPDATED 02/25/2025(XLSX, 26KB)
• IDSD Attorney Billing Policy(PDF, 401KB)

PRACTICE APPLICATION

Link to Practice Application: Oracle Billing DEMO

Attorney Login

Username: 93716

Password: AttorneyIDSD26

Investigator/Expert Login

Username: 123456

Password: IDSDinvExp$28

Please note that this practice application is public. DO NOT input any real case data, client names or personal information.

Still Need Help? Contact us!

Submit an IT support request for general IT questions, error messages and missing cases

For instructions on submitting an IT support request, see our Jira Help Desk Walkthrough video.