Training and Documentation

Wayne County Indigent Defense Billing Software

Wayne County Indigent Defense Support Services Software

IDSD IT provides web-based software services to our partners. For help using IDSD IT's applications, see the training resources provided below or visit our IT service portal to search for more knowledge articles.

 

INSTRUCTIONAL VIDEOS

IDSD IT has produced a number of instructional videos, which are available on our YouTube channel.

Attorneys

Billing Application Walkthrough

Closing Cases

Investigator/Expert Certification Walkthrough

Invoicing and Approvals

Request DSU Support Services

Request or Opt Out of Expert or Investigator Services

General

Case Search

Edit a Rejected Billing Item

Hiding and Un-hiding Cases

Jira Help Desk Walkthrough

Search Event Types

Investigators and Experts

Billing Application Walkthrough

Live Training Recordings

For upcoming live training opportunities please visit the Wayne County Defender Training website.

Attorney Billing Training | 2025-02-25

Attorney Billing Training Powerpoint(PPTX, 1MB)

IE Billing Training | 2025-04-25

IDSD Support Services Training | 2025-12-12

 

  

 

DOCUMENTATION

Billing

Billing and Invoicing FAQ(PDF, 138KB)

Billing Item Type Guide (Roster Attorneys)(XLSX, 26KB)

Billing Policy (Roster Attorneys)(PDF, 439KB)

Investigator, Expert and DSU Services

Request an Expert(PDF, 4MB)

Request an Investigator(PDF, 3MB)

Request DSU Support Services(PDF, 6MB)

Request Supplemental Hours(PDF, 2MB)

The Indigent Defense Services team has made expert and investigator services available to attorneys who are not on our managed assigned counsel roster. Please review the documents below for a walkthrough of this process. 

First-time users, please submit a request to create your account.

Request an Expert (Non-Roster Attorneys)(PDF, 5MB)

Request an Investigator (Non-Roster Attorneys)(PDF, 3MB)

Request Supplemental Hours (Non-Roster Attorneys)(PDF, 2MB)

For any issues using the IDSD Support Services app, please submit a request to our IT team.

 

Other Documents

Application/Technical FAQ(PDF, 137KB)

IDSD IT Support Request Guide(PDF, 594KB)

    

Looking for more? Visit our Knowledge Base to keep reading.

PRACTICE APPLICATION

Wayne County IDSD has made a demo version of the billing application for learning and testing purposes. Click the link below to visit the site.

IDSD Billing DEMO

Attorney Login

Username: 20000

Password: AttorneyIDSD.27

Investigator/Expert Login

Username: 123456

Password: IDSDinvExp$30

 

NOTE: this practice application is public. DO NOT input any real case data, client names or personal information.

 

Still need help? Contact us!

Submit an IT support request for general IT questions, help with error messages, and issues with your cases.

For instructions on submitting an IT support request, see our Jira Help Desk Walkthrough video.

 

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